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Frequently Asked questions

How long will treatment take?

You should allow up to 2 hours for an initial assessment and treatment for me to get a full view of your pet’s needs, apply all necessary approaches and discuss treatment options with the owners. A follow-up session can take up to 1.5 hours to reassess the patient and treat.

Will I be expected to do anything?

After each appointment you will be sent away with a home exercise plan which may include some adjustments to your routine, exercises and home treatments however, this will be realistic and tailored to consider both yours and pets needs and your availability.

Is there an age limit for my pet?

No, your pet can come to treatment regardless of their age I am able to treat puppies/kittens all the way to geriatrics.

What does treatment involve?

Treatment is dependent on the patient’s condition and symptoms and your animal’s treatment plan will be expertly tailored to their needs and progress. Within those treatment plans we can offer manual therapies (massage, stretching etc.), electrotherapies (LASER, TENS, NMES etc.) and remedial exercises (pole work, weaving, strengthening exercises etc.). If you would like any more information on these please feel free to contact us via email or phone call or refer to one of our information leaflets.

How do I know if my veterinary physiotherapist is qualified?

All Veterinary Physiotherapists will be members of at least one association. The most common are the National Association of Veterinary Physiotherapist (NAVP), Animal Health Professions Register (AHPR), the Institute of Registered Veterinary & Animal Physiotherapists (IRVAP) or Register of Animal Musculoskeletal Practitioners (RAMP). Each register can be searched for your pet’s veterinary physiotherapist and tell you what qualifications they have. Any professional registered with these associations has been vetted and are only excepted if they have the appropriate education and qualifications and full insurance.

Do I need to bring anything other than my pet to the session?

All you need to bring is your pet. Please feel free to bring some treats to the session if your pet prefers a specific type or has allergies. A nice reward can help your pet relax during their session.

If your pets suffers from anxiety around new people and you usually have them wear a muzzle please bring this along for your veterinary physiotherapists safety.

Where are you based? Do I need to come to you?

I practice around Cheshire and Shropshire, you do not need to come to me I am a mobile company and therefore I can come to your home which can help your pet feel more comfortable as they are in their own surroundings.

How often will my pet need to have physiotherapy appointments?

The number of appointments will depend on the individual patient. It depends on their condition and severity but will consider your finances and availability. Generally, each patient will have one appointment a week or every other week.

Do I need a referral prior to my animal having physiotherapy?

Yes, all patients must have a referral from their veterinary surgeons prior to beginning physiotherapy. This is as per legislation from the Veterinary Surgeons Act 2003.  

What animals can you treat?

I am available to treat small animals including exotic, cats, dogs, rabbits, I also treat horses and livestock both commercial and family animals. This list is not exclusive please feel free to give us a call to find out how we can help your animal.

Is veterinary physiotherapy covered by animal health insurance?

Yes, a majority of insurance companies give an allowance for physiotherapy for your pet. Have a read through your policy to check that your pet is covered. We can complete both direct and indirect claims for all our clients.

How do I get a veterinary referral?

All you need to do is download one of our veterinary referral forms and take this to your veterinary surgeon for them to sign the referral form. Once this is done and we have received this we will contact you to arrange an initial appointment.

What conditions can be treated with veterinary physiotherapy?

There are many conditions and diseases that veterinary physiotherapy can help with ranging from muscular, skeletal and neurological conditions/disorders. For more information on if we can help your pet please refer to our document listing common conditions that we treat or alternatively contact us via email or phone call.

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